Products & Services

Better Relationships, Better Housing

Tenants and property owners often do not have a clear understanding of their respective rights and responsibilities. This leads to conflict and disagreements. When these do arise, parties need tools to resolve disputes, and quick access to municipal authorities who can enforce laws and regulations.  

That's why local governments and housing organisations sponsor licenses for Pacto, our multilingual relationship and property management tool. With Pacto, tenants and property owners have the information and communication channels they need at every step of the rental relationship, leading to fewer conflicts and better respect for everyone's rights. 

Furthermore, Pacto provides streamlined access to support services from the ecosystem of organisations operating in the area. This ensures that tenants and property owners know who to turn to and how to connect with them whenever they encounter a problem.

Better Data for People and Communities

Data protection and rights are our top priority. We give tenants and property owners access to and control over their personal data, enabling them to advocate for their rights, access benefits, fight discrimination, and make more informed decisions. 

Pacto’s organisational dashboard is designed to comply with privacy laws, allowing housing organizations to access only what they strictly need to provide timely support to specific clients and track outcomes. Communities, organizations, funders, and local governments can access anonymised, real-time metadata on rental housing markets at the community scale. This data can be used to inform policies and resource allocation, ensuring that people and communities benefit from better data to create healthier rental markets.